But I won....?


Having some issues winning in the arena but having the Opponent Wins message come up and not getting the reward…

Even more frustratingly, when I subsequently win a battle it says that the slots are full (they aren’t) so I don’t collect the reward. It seems to think I collected an incubator for my previous ‘win’.

Please fix this, it’s happened a few times and it really poor.

Anybody else having this issue?


I’ve resolved this issue in the past by closing out of the app completely and reopening it. Or even turning off my phone and restarting it. Sometimes that’s all it takes for the app to catch up and display the incubator in its proper place. If you experience additional problems with getting the incubators to display, I recommend contacting Ludia’s support team.

Best of luck!