Buying cards do not show up under characters

I purchased a card for 500 gold pieces but it’s greyed out under the character why is that?

Hey Tony_Messina, try restarting your game. If you’re still having issues after restarting, our team could take a closer look if you reach out to them here at support+forums@ludia.com with your support key. Also, please make sure to include the date and time of when you made the purchase. Thanks!