That’s me done with the game sadly.
I had sent multiple screen grabs to support showing that my team (level 20-23 with 1 lvl 24) had consistently been getting matched up with lvl 27 - 30 tyrants. After I checked my recent opponents I realised they all had teams with 2 or 3 level 17 - 20 dinos in there to lower their average power.
Sent over 10 examples with screens and everything support asked for. This went on for 2 weeks then they got back with “its because your trophy count and average power is the same as theirs”. Yep, they sure are… Which is the point I was making… Well done support. Stellar investigation that would put Sherlock to shame.
Anyways, Im out. I can’t deal with that level of stupidly from a company I paid hard cash to so uninstalled and will never touch anything from Ludia again. Horrendous company.