Ludia Forums

Can an account be retrieved if I cannot remember the support key?

It was linked with Google but not anymore (and it’s not my fault, I really don’t know what happened). I can only remember my in game name

Hello Little_Prince! If you’re not able to connect to Google in the in-game settings, please email our team at support+forums@ludia.com. They’ll be happy to assist with retrieving your account!