Happened to me, had to force stop the game than load it on wifi. After that it’s been fine
I tried force stopping and even tried clear data but it still not is fixed
Is ur device rooted or are you using hacked apk?
My device isn’t rooted and I downloaded JWA legit from playstore.
Hello, @Rahulultra, our support team would be glad to provide you with troubleshooting steps to help get you back in the game and collecting DNA, so send them an email at email@example.com, including your support key so they can locate you faster in their system. Thanks!
I have already emailed the support team and they haven’t responded yet
我也是這樣,第2次了 幾天後才能進入 報告了還沒有回
“It’s the same for me. It’s the second time. I won’t be able to enter until a few days. The report hasn’t returned yet.”
Unfortunately, our forums are currently only in English; we have translated your post using Google Translate. In the future, please remember to include an English translation.