Ludia Forums

Can’t change to Game Center account

So I just got a new iPhone XR but when I went into the game I reset. Is there away I can change to my Game Center account? (I have the email and password for my account)

Information: https://ludia.helpshift.com/a/jurassic-world-the-game/?s=my-account&f=i-play-as-a-guest-and-bought-a-new-phone-can-i-transfer-my-data&l=en

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I am not sure but I would think Game Center is based on your Apple ID? So if you are using the same Apple ID wouldn’t it be the same Game Center account?

Haven’t watched this but google popped this up: https://www.youtube.com/watch?v=utKySjVs58c

Thanks for helping out, Sionsith.

@Matthew_Im, if you’re still having trouble with your account, do not hesitate to contact our support team here at support+forums@ludia.com as well. Please make sure to include the support key from your original game in your email.

Thanks!