Ludia Forums

Can’t even contact you 🤷🏻‍♀️

I’m getting so unbelievably frustrated with this Game I lost an entire alpha attack score today it was there one second poof gone the next :woman_shrugging:t2: Restarted the game no one else in my clan can see it it’s not even in the logs yet my energy is still gone… cool go to contact you guys and shocker I can’t even contact support when are you guys going to fix your game!

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Even weirder it’s stuck on a convo from January! I hit create new convo and my option to type anything was gone

Welcome back to the forums, Calliej. I’m sorry to hear about this. You can write an email to our support team at support+forums@ludia.com and they will get back to you as soon as they get the chance to read your message. Don’t forget to include your support key in your email as it helps them locate your account faster in our system. Thank you!