Ludia Forums

Can’t log into the game due to error 10029

For the past 3 days I haven’t been able to enter the game. Before that the game was a running slower then normal, but I wasn’t to concerned about it as everything was still working.
Ive tried shutting my phone off,
using my data,
Forgetting my internet.
Deleted and then re-downloaded it.
Please I’ve sunk a lot of time into the app and I’m hoping this can be resolved.

Hey Tyrant35, could you email our support team here at so they can take a look and provide some further troubleshooting steps? Thank you!