Ludia Forums

Can’t logon to game

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Bug Description:
Can’t logon to game. Prompted can’t login to server but sure have internet access
Area is was found in:
Front page
How do you reproduce the bug:
Step 1- none
Step 2 -
(add more if needed)

How often does it happen:start the app

What type of device are you using:IPhone X

Anything else? (add screenshots or additional information here)
It star from yesterday morning

I’m sorry to hear that, Han_Ong. If you haven’t already, please email our support team at support+forums@ludia.com so our team can assist you with this ASAP.

Thanks!

Same
image

Screenshot_20210416-095326

Same here.