Ludia Forums

Can’t purchase anything

Bug Description: can’t purchase coins, deals or incs

Area is was found in: market

How do you reproduce the bug: easy peasy son, like this

Step 1- go to a deal of any kind, click buy
Step 2 - sit and watch a circle go round on the screen
Step 3 - restart app

How often does it happen: every time, excluding the darts, I Can buy darts

What type of device are you using: IOS

Anything else? Yes I’ll take a double burger with cheese. Here is some screen shots of clicking buy to the loading circle it gets stuck on

image image

I’m sorry you are having trouble buying resources in your game, Self. Could you please try re-adding your payment method in your app store and see if that helps?

If you contact our support team at support+forums@ludia.com with your support key, our team would be happy to take a closer look and try to provide some further troubleshooting as well.

Thankyou Ned, I shall try just that.

1 Like

I am also having this same issue and have been for a couple weeks now.

Yo también tengo el mismo problema y no hay solución hasta que se actualice supongo

Translated From Spanish:

I also have the same problem and there is no solution until it is updated I guess

Unfortunately, our forums are currently only in English; we have translated your post using Google Translate. In the future, please remember to include an English translation.