Cannot join alliance : “daily join limit reached”

I keep getting “ daily join limit reached” for multiple days after leaving my former alliance. Cannot join a new one even if they have capacity.

Hey @Noel_Baker, If a game and device restart doesn’t solve the issue would you write to support with this info and your support key at support+alive@ludia.com so we can look into this for you?

Thank you!

Resetting game and/or device did not solve the issue. I submitted an email earlier today with support code and still have not heard back.

Hi Noel_Baker!
It can sometimes take at least a few business days for our team to see your message depending on ticket volume, however rest assured they will respond to you as soon as possible. Thank you for your patience.