Ludia Forums

Cannot launch the game on Android 11

Samsung Galaxy Note10+ here.
Just received Android 11 update.
Game crashes every time when launching it. Already tried to clear cache, but still crashes.
Any chance to get it work or should I wait for an update?


Hey there, Eluryh. Could you please email our team here at with your device information so they can take a closer look? If you have your support key as well, please include it in the email.


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Ticket sent. Let’s see what they say.

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Any news about this? I just installed android 11 on my samsung galaxy s10+. Same as above basically crashing all over, clicking on missions, clicking on arena, clicking on alpha.

Is there any shift in solving this problem?
After the last content update, I am not able to run the game on my Samsung Galaxy Note 20 with Android 11


Hey Pehta, the issue had been forwarded to our team. If you haven’t already, could I ask you to email our support team as well at It’d really help them out with their investigation.