Cannot Load Map

I cannot get the map to load. I’ve tried clearing the cache, restarting the app, using Wifi, using Data, turning location services on and off. the other tabs work just fine.

It’s been stuck like this for 10+ minutes now.

Hey Qiew, could you try restarting your device and see if that fixes the issue?

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Same issue with me since day before yesterday

Just tried it, and a restart didn’t work.

I’m sorry to hear that didn’t work, Qiew. Please contact our support team at, our team would be happy to investigate.

In the meantime, could you please try playing on a different device and see if the same issue occurs?

i emailed support, but i also just now found out what the problem was.
my location setting in my phone got set to a much lower setting. turning that back up to a higher accuracy fixed the issue.

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Thank you for the update, Qiew! I’m glad to hear that you were able to fix the issue. :smiley:

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