Ludia Forums

Can't accept friend request

#1

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Bug Description: I can’t accept a friend request from another player

Area is was found in: Friends

How do you reproduce the bug:
Step 1- Tapped Accept on a request to be a friend
Step 2 - The green accept button flashed/brightened momentarily, seeming to indicate that it was tapped
Step 3 - Nothing changed, no addition to my friends list, the friend request remained
(add more if needed)

How often does it happen: First friend request this happened with. Every time I try to accept the request for the past day and a half.

What type of device are you using: Samsung S9 on wifi

Anything else? (add screenshots or additional information here) I have restarted the app. I have restarted the phone and then restarted the app. No changes.

#2

Hey danielewrites, it’s possible that you might already have the maximum number of friends on your list. However, if you think that there could be an issue, our support team would be glad to take a closer look at your account if you reached out to them here at support+forums@ludia.com with your support key.