Ludia Forums

Can't access game because of cookie popup

Hello,

I can’t access game because of facebook cookie popup. It’s impossible to scroll down to the accept button. What can be done?

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Welcome to the forums, @Zlata_ribica! Our FAQ here provides steps that may help. If you’re still unable to login with Facebook, please reach out to our support team at support+forums@ludia.com so they can provide additional troubleshooting. Thank you!

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do you have a solution for it??

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Bumping this as we have the same problem!

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Hey there Kate, I would suggest trying the troubleshooting steps linked above by @Ronald. You can also try to shrink the font of your phone so the accept button will fit in the pop-up. Our team is looking for ways to fix this issue considering it is a pop-up from Facebook it’s proven rather complex, and we are still investigating!

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It worked!
Shrinking text actually worked!

Thank you!

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how did you shrink the text?

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nevermind i just did it

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hi, my text is shrinked to a minimum, but i’ve got still the same problem.

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