Three of you as in you all have three separate devices, which are all Samsung, and none of them will load the game? Are they all the same model?
I’m downloading the game now on my roommate’s Samsung Galaxy to see if there’s any problem, and I’ll update with more info after.
EDIT: Okay, I didn’t have any problem installing or running it. In fact it ran ridiculously smooth and fast compared to my own phone >_> kinda…jealous. Thought mine was fine. (The reason that it worked fine on hers is probably because she’s terrible about keeping up with updates on her phone lol)
Also I made the mistake in initially thinking you said the Titans update, not the phone’s update. So it makes a bit more sense if something happened to cause the game to not work. It’s unfortunately not super uncommon for OS updates to cause problems with apps/programs.
From what I’m aware, I’m pretty sure Samsung is one of the groups that doesn’t make it easy to rollback updates. And it’s not really something recommended anyway, as it’s a security risk. In this case, one usually just has to hope for a hotfix to their update, or an update on the dev team’s end for the game that’s suddenly non-compatible. Whoever notices and cares enough to jump at it first.
And if it’s from Samsung’s end, it wouldn’t be focused on this one app, it would be focused on a problem that’s more widespread that probably was what affected this app. I haven’t personally heard of these things fixing themselves without an update of some sort from either end, but maybe it does happen?
You can still write into support, though! They’ll want to know. It’s a pretty serious issue if a big part of their player base can no longer access the game. email@example.com