Can't claim IndoT Tournament reward

Jurassic World Alive Bug Reports
#1

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

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Bug Description: cannot claim Indotaurus Tournament reward

Area is was found in: Tournaments

How do you reproduce the bug:
Step 1- click on end of tournament reward
Step 2 - game loads infinitely and softlocks game
(add more if needed)

How often does it happen: every time you try to claim reward

What type of device are you using: Samsung S10e

Anything else? (add screenshots or additional information here)

Screenshot_20220407-110610_JW Alive
Screenshot_20220407-110610_JW Alive1080×932 341 KB

#2

You have to use your free attack refund token in order to claim the reward.

#3

Where do you find that token?

#4

If you haven’t claimed it, it’s in your mailbox, if you have, then you have to go to a creature with attack boosts and it’ll show right in front of you. Be sure you use it on a creature you won’t use anymore.