This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.
Please fill in the following fields!
Bug Description: I am unable to collect the main tournament prize incubator, though I was able to collect the tournament prize for yesterdays tourney, the game is acting like I’ve already collected it
Area is was found in: Battle tab, tournament?
How do you reproduce the bug:
Step 1- Go into battle arena tab and select tournament
Step 2 - watch as you can’t collect reward and the tournament points bar isn’t green and says collect
(add more if needed)
How often does it happen: first time this has happened to me
What type of device are you using: Galaxy A10e
Anything else? (add screenshots or additional information here)
as u can see, deer is still locked away as uncollected, should have gotten 250, but nope