Ludia Forums

Can't connect to to the game

Every time I enter jurassic world the game, I get kicked out of the game, i can’t log back in. Is there a way to fix this problem?

Hi, @Genetix. Our FAQ here has a list of steps that can help. If you’re still unable to login, don’t hesitate to reach out and provide your support key to our support team at so they can provide additional troubleshooting. Thank you!

I send an email to you