Can't connect

I would love to get some indominus dna, but I can’t! Everywhere I go it says"cant connect". I have good sprint, and it works like a charm, but it’s just not working…

Hey Baryonyx, I’m sorry if you were having some trouble trying to collect the Indominus Rex DNA over the weekend. Some of the troubleshooting steps on this thread here might help in the future: Stuck on loaded screen of game?
However, if you’re still not able to connect to the game, even after trying those steps, reach out to our team here at support+forums@ludia.com with your support key.

It’s fine, I force stopped the game and then it worked. The game lost its magic to the point I just got one from my house, but thx