Can't get hard cash for playing ffxv:ane


#1

Hi

For some reason i didn’t get the hard cash rewards for playing final fantasy xv: a new empire on my phone. Me and my girlfriend both installed the game but she got rewards and i didn’t. Anyone got an idea how to fix this? I’ve gotten rewards for playing the other games at the playwall.


#2

Hey Jesedex, I’m sorry to hear that you are having trouble receiving the rewards from the offer. Tapjoy provides these offers, and sometimes it can take up to 24 hours before the reward shows up in your inventory.

You can also contact our support team here at support+forums@ludia.com for further assistance. It’ll be helpful if you could include your support key in the email.