Ludia Forums

Can't link up with Google Play account

Hi just downloaded this today. But I can’t even get past the sync your account part… I have two accounts on my phone my Hotmail (don’t use it for games) and my Google play account (games). Everytime I try to sync it up with my Google play account it just seems to infinitely load the verification page the Hotmail account however works fine. How do I counteract this?

Hey MeteoAB, are you still having this issue? It’s possible that the internet signal is not strong enough to establish a connection.

Yep still not working… As I say it seems to get through to the connect to account page on the Hotmail account but not the Google account that I use for games =/

Could I ask you to reach out to our support team here at support+forums@ludia.com so our team can try and provide you with some troubleshooting steps?

Sure can’t hurt.