same hereā¦ still stuck at 21/30
already uninstall and reinstalling more than 10xā¦ still not working
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I was able to log in once, but after rebooting again 21/30. I tried it afterwards, but nothing. Then after a long time (several hours) I was able to log in again, and after a restart or switch account, I would not load, 21/30 again. 
sameā¦ since the update iāve been able to login about 3x in about 150 triesā¦
now unable to login at allā¦ (already 18 hours since last login)
I was one of the unlucky ones locked out for seven days last time this happened.
Donāt worry itāll get fixed eventually and ludia will give the whole player base a free incubator because YOU have been locked out. Yup Iām still salty about thisā¦. Enjoy your compensation!
can login 1-2x in about 50 attemptā¦ still stuck at 21/30 ā¦ i wonder if some others still experience this?
@Ned, any information what could be the problem?
Unfortunately, the problem is slill the same. I can login maybe 1-2x a day, but then again 21/30.
@kacsa i tried login using facebook with my IOS device, it is working perfectlyā¦ and i try again 8x ā¦ all login successfulā¦ but when am using my android backā¦ all stuck at 21/30 ā¦ so i think it is android problem
(am using android on Samsung S20 Ultra)
so while waiting for unknown date of fix, use ipad insteadā¦
this is temporary solutionā¦ rather than cannot play
(it is already almost 1 week and even JWA Support now not replying email at allā¦ what can you expect from themā¦)
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Same hereā¦ i also got stuck at 21/30 since new updateā¦ i asked support but i got confusing-difficult step to doā¦ when this problem will solve?
Yes, we all waiting for the solution but until now no solution and support not reply email anymore. Maybe they dont care about the player at all
Iām sorry to hear that the loading issue is still present, Kacsa. I donāt have more information to share at the moment, as our team is still investigating. 
Once I get an update, I will be sure to try and provide it here ASAP.
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Missing out on a lot of fukui dnaā¦
Just sayingā¦ 
Still same error i hope a get at least some form of compensation
Iāll definitely wont be buying vip against because i dont know if the game is gonna let me in or no
sameā¦ am using android, buying chinese new year package with special lion emoticonā¦ also got refunded about 5 days laterā¦ this is insaneā¦ they donāt want the customer to buy thingsā¦ i wonder if the company still makes profit? coz it has been almost 2 weeks and they still cannot solve the 21/30 loading app problem (stuck)
So this is not getting solved this week either?
Hi!
They stopped trying to fix this, correct?
BTW Android updated again but the problem still persits. The only phone I can log in from without the bug is 10ish years old and you can imagine how the game runs on thatā¦
Hey mrgale, this is still one of the issues our team is actively investigating.
Same goes for me, i use my old phone to login and play but bad news is very laggy due to old phone.
Usually we must wait until next update which is next months coz last time the issue with double raid invite also got fixed in new update. Always like that 
Same problem, almost a month and still no solution?, bunch of clowns man.
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yeah the same thing happens to me, i can only play only when Ludia is kind enough to let me play :). Missing lots of Sonora right now.
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still happeningā¦ still sometime stuck at 21/30 ā¦ this is confirmed android problem coz it works perfectly on Iphone/Ipadā¦
the question isā¦ is LUDIA serious fixing this problem? coz it is already almost a month since the updateā¦ and we still experiencing this CANNOT LOGIN bug ā¦ STUCK AT 21/30
did contact the support a few times, and the best idea they can give isā¦
- logout google account try to login again
- uninstall the game
did allā¦ already uninstall few timesā¦ since some times still can play ā¦ this is big ANDROID Issue coz it never stuck at 21/30 even once in IOSā¦
i wonderā¦ what do u check/do at 21/30 progress?
this is quite annoying actually to still complain about thisā¦ but this still happening a lot to me and my friendsā¦ canāt LUDIA give a better solution? at leastā¦ FASTER??? almost a month waiting alreadyā¦