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Cant log! Help!

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Bug Description:

Area is was found in:

How do you reproduce the bug:
Step 1-
Step 2 -
(add more if needed)

How often does it happen:

What type of device are you using:

Anything else? (add screenshots or additional information here)

Hey Doofus, I’m sorry to hear that you’re having trouble logging into the game. Do you have more details about your issue? I’d be happy to try and provide some troubleshooting steps for you.

I can’t seem to be able to connect to the game.
The app doesn’t load more than 16/24

Hey Christonana, could you try the troubleshooting steps here and see if it helps you get past the loading screen: Stuck on loaded screen of game?

If you’re still having issues after trying those steps, change the time zone setting on your device to either New York or Toronto and then restart your game.

Let me know if that works.

That doesn’t work but I turn my phone off and now it works

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