Ludia Forums

Cant log in via face book all progress lost

I have lost all progress and do not have an option to log in via facebook. I have reinstalled the app and attempted to play through a bit in hopes that the facebook option would allow me to log in and I might recover my progress.

I have attempted to put in tickets via the game but they keep getting deleted. I have been attempting to get help since may 26th.

Hey Chris_Rasmussen, I’m sorry to hear that you have not been able to log in the game through Facebook. If you’re having an issue contacting our team through the in-game support, could you email our support team here at support+forums@ludia.com with your support key? Our team would be happy to take a closer look at this for you. Thanks!