Can't log in


#1

Always the same. 4G internet connection. Still not adequate? Is 6G okay?


#2

Hey fsufian, I’m sorry to hear that you’re having trouble logging into the game. Try switching off your data connection and onto a WiFi connection and see if that fixes it. It might also help if you tried some of the troubleshooting steps on this thread: Stuck on loaded screen of game?

If you’re still having issues, reach out to our support team at support+forums@ludia with your support key, and they’ll be happy to help you.