Can't log in


Always the same. 4G internet connection. Still not adequate? Is 6G okay?


Hey fsufian, I’m sorry to hear that you’re having trouble logging into the game. Try switching off your data connection and onto a WiFi connection and see if that fixes it. It might also help if you tried some of the troubleshooting steps on this thread: Stuck on loaded screen of game?

If you’re still having issues, reach out to our support team at support+forums@ludia with your support key, and they’ll be happy to help you.