Ludia Forums

Can't login with facebook

On both my devices , one android and one iOs, can’t login with facebook. I can’t play the game like this, because my account is very old and it is only connected with fb. It is really annoying , i can’t help the alliance and do events. It is not the first time a bug like this happens.
PS before someone from the support says ‘‘you have connection problems!1!!’’ . I tried with 3 different connections and all of those work.I also tried to uninstall and everything. I hope the problem will be fixed soon, because i know i won’t receive anything to compensate for the lost events.

I’m sorry you’re having Facebook connection issues in your game, gazze14. If you have the Facebook app installed on your device, please try logging out of your Facebook account on the app as well as on any other Facebook logins on your browser apps, and then relaunch the game.

If you’re still having issues after doing that, could you please contact our support team at support+forums@ludia.com?

Thank you , i’ll contact them.