Ludia Forums

Cant match with Nina

I’ve swiped right on her twice and have not matched with Noah or Antoine since resetting my account

Antoine was weird for me. Said he was waiting but when I tapped on the conversation the game booted me and now I can’t get the game to load at all.

Hey JDR, I’m sorry to hear that you aren’t having any luck matching with Nina. Please feel free to contact our support team at with your support key if you haven’t already, and our team can take a look at your account for you.


Hey Teal, could I ask you to email our team at so they can assist you further with your issue? If you have your support key, please include it in the email as well.

Thank you!

@JDR It took me almost a month after resetting my account to finally get matched with her and support gave me every excuse

At least you get excuses, I still can’t match Franz and all I got from support for the past 2 months is “We’re aware and looking into it”.