Ludia Forums

Can't see my daily goals and achievements

Help, every monday my goals and other disappear. I don’t know what to do. I’ve deleted data and cache and still can’t play well.


Hey 4r05. Could you please contact our support team at support+forums@ludia.com so our team can take a look at this for you? Please include your support key in the email as well.

Thank you!

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Thanks Ned! But what’s my support key?

You can find your support key at the bottom of the loading menu when you launch your game. It’s also located at the bottom left corner of the in-game Settings menu

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Thanks again!

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Bug Description: daily missions screen is blank / alliance mission screen won’t update after claiming reward or updating the rank

Area it was found in: daily missions and alliance missions

How do you reproduce the bug:
go to the daily missions and alliance missions pages

How often does it happen: 90% of the time

What type of device are you using? iPhone XS


Restart your game or checking your WiFi connection may help.

Do you have an uncollected DNA donation on your alliance page? Collect it and it’ll fix everything.