Ludia Forums

Can't update the game

#1

Since yesterday i’ve tried many times to update the game in my android device, at the start the update restart after the 100%, so i decided to uninstall the game in my phone, now when the update starts installing in the device i get a notification telling my that the game cannot update

#2

Hey Swag_Hedgehog, as the new update can take up a bit of space on your device, could you please make sure that your device has enough storage? If you could post a screenshot of the error you’re having, I could try and take a look for you to see what the problem could be as well. Thanks!

#3

I still have 1,5 gb of empty space

#4

ps: i’ve tried everything in the link

#5

That is really strange. Could you email our support team here at support+forums@ludia.com with your device information so our team can take a closer look? Thanks!