Ludia Forums

Changing account, help me

hi there, i need to change my account from old phone 2 new phone but both have different email id, and im an android user pls help me

You can ask support at support.ludia.com to transfer your account. I got this done a few weeks ago and you need to include your old and new support key. It can take up to 5 business days for a member of support to contact you.

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Hey Valsa_Sajish, if your game account was linked with your Google Play account, you can play on your new device by reconnecting to the same Google Play account on the new device.

If you need help, don’t hesitate to contact our support team at support+forums@ludia.com.

oh, do u mean to link the old play games account to the new phone?

You’ll need to log on to the same Google Play account that is linked with your game, on your new device.

oh thks, ill msg if if it didnt work