Ludia Forums

Chats disappearing

I’ve just opened my app and all of my chats with my matches are gone… There’s only the ones who are temporarily offline… I tried restarting my phone and it didn’t do anything… What should I do???

I don’t know what bug is causing this though others seem to be having the same issue, but what others have had to do is to wait until they came across those characters again and rematched with them to resume the stories.

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I see… Thank you so much! I was so worried that I might not see the characters again :sob:

Hey Yanderella, I’m sorry that happened to your matches! You should be able to resume your conversation from where you left off when you rematch with them again.

However, if you’re still having issues, please reach out to our support team at support+forums@ludia.com with your support key, and our team can take a look at this for you as well. Thanks!

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