Ludia Forums

Choosing a dinosaur = throwing to the desktop

Hello and sorry for my english

I have had a problem for some time. When choosing a dinosaur to increase his trick, or change one in the team - he starts loading and then throws me to the desktop. I thought the new version of 1.9.25 would change this, but unfortunately the problem persists. At first I thought it was my phone’s fault, but I checked my son’s phone and the problem still exists on my account. Please help.

Hey Pablo_Picasso, could you send your support key and device information over to our support team at so they can take a closer look?