Claim and Play reward not working?

Jurassic World Alive Help & Support
#1

I went to go claim the daily cash they have from Facebook but when I clicked the link it gave me a reward not received message, which is weird because the link is only an hour old.

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#2

I saw this as well.
The link was 23 minutes old but the link was to yesterday’s reward.

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#3

That would explain it then.

#4

Hey DPG members, try tapping on the link again. If you’re still having issues, please reach out to our support team here at support+forums@ludia.com with your support key and details of the link address you tapped on.

Thanks!

#5

Thanks @Ned for telling us, I received my reward so this topic can be closed now.

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#6