Ludia Forums

Claiming card packs freeze the game after update

Not token card pack, but free card pack and edge pack from journey. Anyone else got this issue? First encounter at about 11 hours ago. Tried clear cache and data.

Update: tested resource pack in odin coin store is okay.
Update 2: uninstall and reinstall do not fix the issue

3 Likes

If you have nearly completed all collection and didn’t claim the reward, then maybe the card pack is going to give you some collectibles but don’t want to give you the collectibles you are missing so it makes the game crush.

3 Likes

Thanks you very much for the suggestion, claimed a collections and the issue is gone. Hope Ludia change this back or fix it to make getting needed collectibles easier.

1 Like

This bug really needs to be fixed; there seem to be many people (myself included) who are not claiming collections because getting collectibles via cards is the practically the only to get Crimson Gorecutter. (Alternatively, make the drop probabilities for the spiny urchin things not execrable…)

1 Like

Hello 15thfloorcow, this has been brought up with the team. Please rest assured that this is an issue our team is still actively working on addressing. Thank you.

2 Likes

Update please? This bug is really annoying.

1 Like