Ludia Forums

Clan going from 10* to 2*

Hello Ludia,

Everyday the bugs and lack of support become more absurd, how can you mix up thing so badly?!

You didn’t allow clans to change their clans to private and we went full rebuild, today one of our clans drops from 10* to 2* without any reason…it’s the second time we will have to start over in two months, it’s RIDICULOUS!

You’re support is so bad that this thread is just rage, not expecting you to solve anything.

Hey Alexandre, I’m really sorry to hear that your Alpha had reset back down to 2 stars. If you haven’t already, could you reach out to our support team here at support+forums@ludia.com with your support key? Thank you!