Compatible device but no AR


#1

I am playing JW Alive on my ipad, the version is 11.4, and yet the AR button does not appear when I create a dinosaur. I thought this was because I have to give the game permission to use my camera but I dunno how to do that either. Please help!


#2

Hey Nissmah_Roshdy, if you do not see the AR button in your game, it could mean that your device is not compatible with the AR option. Take a look at our FAQ here for a list of compatible iOS devices: https://ludia.helpshift.com/a/jurassic-world-alive/?p=all&s=hot-topics&f=augmented-reality-what-ios-devices-are-compatible

If you’re still having any issues, contact our team here at support+forums@ludia.com with your support key.