So, one of those times the game just refused to log-in, I wanted to try Facebook login assuming it might have connected it to my account due to me liking their page via a link provided in-game. I was wrong, it created a new account.
Anyway some time passes and I am able to log back in with Google play. After a while (today) I decided to finally click on the Connect with Facebook notification on top left so it goes away. It asked me about switching account and I assumed it will associate my real account with my Facebook, removing the facebook-login created account.
It did the opposite, it associated the Facebook login created account with Google play login, removing my original account from Google play login. It even carried over the VIP membership.
I read somewhere “Guest” login might help but that just created a THIRD account.
I put in money in my main account that’s now level 14, and if this does not get resolved, I am canceling my subscription and I am done with this game. And yes, I did write to the Support directly as well.