Ludia Forums

"Connection error" still

Hi guys, there is some thing wrong with the account binding for sure since there are multiple public reports here and other places. I’m still getting the “We are having trouble connecting to our servers” error and it’s been over two days. There’s nothing wrong with the facebook token and I’ve already tried steps here https://ludia.helpshift.com/a/jurassic-world-alive/?s=troubleshooting&f=i-m-having-facebook-connection-issues&p=all.

Yes, uninstall, reinstall, etc and nothing’s worked. It’s specifically with this particular fb account because others can sign in with their fb account. I’ve already submitted a ticket but no answer for about a day now. Hope it gets fixed soon, thank you! Please let me know if there’s anything else to try.

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3 posts were merged into an existing topic: Facebook login is broken