Ludia Forums

Connection Issue Problem

I know a lot of people already complained about the Connection Issue Problem but I want to create another thread to highlight this issue again.

When will this issue be fixed? You might have to optimise your app communications with the servers or increase the bandwidth on the server but please do something!

Every 3rd or 4th battle will be frozen saying that there is a connection issue. This is very annoying. I am in a good internet area so it’s not my internet issue.

Please solve this!

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Welcome to the forums, Venu_Tammabatula! I’m sorry to hear about your connection problems. That being said, our team is continuously working on fixing the issues being reported. If you haven’t already, please contact our support at support+forums@ludia.com and include your device model so they can have a closer look. Thank you.

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Thanks for the note.