Ludia Forums

Connection issues #42

Bug Description: connection issues

Area is was found in: arena

How do you reproduce the bug:
Step 1- play game
Step 2 - battle
(add more if needed)

How often does it happen: too often

What type of device are you using: Android Galaxy S9+

Anything else? (add screenshots or additional information here)

I think the connection issue is with the server.

1 Like

Since a few hours ago, I can’t stay in game for more than a few seconds without it disconnecting. My internet is fine, and I have no idea what is going on. I even tried forgetting Wi-Fi and rejoining. What with a tournament going on, this is extremely inconvenient. I can’t even open an incubator, let alone battle.

Well, it’s still happening now. I can’t even spin a supply drop :sob:. It doesn’t matter what device I use. Am I the only one?
I managed to take a peek at my tournament rank, and for now I’m still in the top 50 somehow.

Hello everyone, I’m sorry to hear about this. Please contact our support team at so they can assist you. Kindly include your support key to help them find your account faster.

Thank you!

I’m actually still waiting on a previous issue, so do you have any idea how long it could take for this to be resolved? I’ve had issues like this before, and they all resolved themselves. I have an alliance member who’s had this issue for weeks, so I’m finding the situation very discouraging.

I’m missing out on a lot already.