Ludia Forums

Connection issues in battles

Ludia, why am I experiencing connection issues during battles that costed me 6 losses in a row. Is there any problem with your server? I don’t see any problem with other apps I am using except yours. How can you resolve this because this is unacceptable. I just got lucky on my last battle that I won.

Hi Dale_Go, sorry to hear about this. If you’re connected to a WiFi connection, could you try forgetting the network on your device then re-adding it and see if that helps?

If you’re still having issues after doing that, you can reach out to our support team at along with your support key as it can help them locate your account faster, and they can try to provide additional troubleshooting steps.