Ludia Forums

Connection lost in tournament

Watching an ad in a tournament is still not working for me. After watching the ad and before I see my opponents I get a message that my connection is terminated. I can use my dinos again, they are not in cooldown, but nevertheless it is very annoying.


  • lost lifetime: 1 minute to select my dinos and 30 seconds for the ad.
  • 5 bucks: I can not benefit from the reward after I watched the ad.

Hello Tommi, I’m sorry to hear about this. If you haven’t already, please contact our support team at and include your support key as they would be glad to have a closer look at this. Thank you.

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