Ludia Forums

Connection lost in tournament

Watching an ad in a tournament is still not working for me. After watching the ad and before I see my opponents I get a message that my connection is terminated. I can use my dinos again, they are not in cooldown, but nevertheless it is very annoying.

Damage:

  • lost lifetime: 1 minute to select my dinos and 30 seconds for the ad.
  • 5 bucks: I can not benefit from the reward after I watched the ad.

Hello Tommi, I’m sorry to hear about this. If you haven’t already, please contact our support team at support+forums@ludia.com and include your support key as they would be glad to have a closer look at this. Thank you.

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