Connection Problems with Android


Is it just me or is everyone having the same connection problem I I am? I have not been able to log into the game for 16 hours. I am plagued with an error Reconnect pop up within seconds of clicking on the app. I am getting extremely frustrated with this.


I have had that problem when I’m not at home and when I get home it’s fine, even when I turn off my wifi its fine. But when I’m going to work and getting off work it says cant connect, weird


What’s the error code with the message?


Hey Cacapupuzulu, I’m sorry to hear that you’re having loading issues with the game and I can understand your frustration. Try the troubleshooting steps listed on this thread here and see if that helps you get back onto the game: Stuck on loaded screen of game?
If you’re still having trouble after trying those steps, reach out to our team here at with your support key.