Ludia Forums

Connectivity issues

One can tell how popular this game has become because the lost connection issues that occasionally plagued us have dramatically increased. I try to avoid peak usage times but lately this happens pretty often. It’s to the point where I can’t make it through 3 rooms without losing connection at least once. I know it’s a free game but the issue has become much more prevalent lately.

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I’m sorry to hear that you’re experiencing an increase in connection issues, wise1_forsure. If you could provide our team here at support+forums@ludia.com with more information on when and which part of the game you’re having problems with, our team would be happy to take a closer look and investigate.

Please also include your support key and device information in your email. Thanks!