Ludia Forums

Constant Connection Issues Today

#1

Is anyone else running into connection issues today? More than normal I mean?

I finally got on yesterday with the amazing help of @DinoL3o (thank again), but today I am constantly either not able to connect or getting disconnected. This is both on WiFi and Cell with strong connections. Errors are 10044, 10059, 10018, 418, 100 and and I think got a 281 maybe? Could it be server load and not actually a connection issue? Do these numbers mean anything?

Sometimes the game loads to 20 or so, then drops back to 1 and errors out. Oh well, probably should be working anyway :slight_smile:

#2

Hey jvpeters, if you’re on an Android device, have you tried turning on the ad tracker setting on your device? Let me know if that helps at all. Thanks!

#3

Thanks @Ned , let me give that a shot

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#4

Correction (edit) Have turned it off and will see what that does.

#5

If your adtracker setting was already on, try turning it off and then back on again and reboot your game.

#6

Just restarted the game 6 times in a row with no issues @Ned - Brilliant! I little slow to start a couple of times, but opened every time!

#7

Thanks for letting me know, is this with the adtracker option off or on? :thinking:

#8

I turned it to ‘Opt Out.’ So technically the option is on to not track me. Does that make sense?

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#9

I’ll let our team know then, thanks @jvpeters! If any connection issues happen again, try turning the option off and on again. Our team is still looking into the issue at the moment.

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#10

Afraid it was kind of short lived @Ned or maybe I just got lucky initially. Disconnecting again on login and mid game. Did turn it off and back on, that got me in, but then it disconnected mid-battle. Sorry… not great news I know.