Ludia Forums

Constant disconnection

Since the v1.44.4 update, the game has been constantly disconnecting on pretty much anything that I do. Most occurrences are:

  • When leveling up park
  • When opening a card pack
  • When doing a trade
  • When finishing a battle

This problem continued even after v1.44.6 update. I’ve been reading comments on Facebook and Play store from numerous people reporting the same issue, which means that I’m not alone. maybe many people are not facing this, but then many are.

Kindly look into this ASAP. Thanks.

I’m sorry to hear about this, Rex0. Our FAQ here provides steps that can help with your disconnection issues. If the problem persists, please reach out and provide your support key to our support team at support+forums@ludia.com. Thank you.