Ludia Forums

Continuous in Battle Purple Screen Timeouts

Almost every battle today I am getting a purple screen part way through the battle and the followed by the timeout screen.

This is happening at random times in battle and it never lets me reconnect to the battle even if I shut app and relog in. I have lost 100 trophies directly from this bug and with the matchmaking being based on your team level I am worried I will end up too low to be able to climb back up if I continue.

Anyone else seeing this`?

Hey Quantum_Robin, I’m sorry to hear that you’re losing so many trophies due to your battles timing out. Could you try some of the troubleshooting steps here and see if it helps: Lost a battle I was winning

If the issue persists after trying those steps, do not hesitate to contact our support team here at support+forums@ludia.com with your support key, and our team could take a closer look.

I had this a couple of times last week, but nothing since then.

OMG…the Purple screen of death is back :o(