Hey, I totally understand. This isn’t supposed to be a job, it’s a game. These are supposed to be fun. And it’s what game testers are for. It shouldn’t be up to players to ‘seemingly’ be the only dragnet for bugs and honestly, it shouldn’t be up to support to be receiving a constant flow of bug reports. That should be a separate division. But for a smaller team, maybe its just been combined? I don’t know.
Nevertheless, I get it. I’m just glad that some of the issues were fixed with the reinstall. I know it’s a bit of a drastic step to get things working correctly, and I’m sorry about that. When I had issues with in-game support not working, a clean reinstall fixed it for me, so maybe, hopefully, it might have done something in that regard? But that’s only if you’re in want to contact them or feel the need to.
In either case, if you ever need the email again and can’t find it, feel free to hit me up, and I’ll be glad to send it your way