Ludia Forums

Credit card or Debit card

Which bank in the philippines does LUDIA accept a card?

Hey Domingo_Ang_II, you’ll need to register the form of payment through your app store. :slight_smile:

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Im going to the bank on monday to query about my card declined.

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They dont see any problem with the debit card.

Still “Card declined” tried buying a rune but still the same result.

Tried buying fron google play, declined.

Is there other way to make a payment or do i have to make an account to other 3 banks in my town?

Hey devimon_da, I’m not really sure why your payment method might be declined. It is possible that the information entered in your app store is incorrect, could you try removing and re-adding your method of payment?

If you’re still having issues after doing that, please do not hesitate to contact our support team here at support+forums@ludia.com with your support key.

Good day.

I found out where the problem originate ; the bank.
Apparently they are having problems with the card, with the same complain from their customers. Dont know when it will be fixed.

I’m anxious about this and I have less than 3 months before your promo subscription expired.

I’m sorry to hear that, but I’m glad you were able to find the source of the issue. Hopefully, your bank will be able to resolve this soon.